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Acceptable Use Policy

Last updated: October 30, 2026. Report / safety: hello@kincard.app.

KinCard ("Platform," "we," "us," or "our") provides an AI Christmas greeting card service. This Acceptable Use Policy ("Policy") sets content standards, moderation, reporting, and enforcement for all content created or stored through the Platform. All users must comply.

1. Scope

• Images: AI-generated Christmas greeting card illustrations / festive portraits produced from your authorized uploads.
• User inputs: scene choices and generation prompts used by the Service.
• Uploads: family portraits and photos you submit for card creation.

KinCard is a greeting-card product. It is not a celebrity face-swap tool, not an intimate-scene generator, and not an official Google Gemini / Nano Banana app. Images are generated with Google Nano Banana 2 (via YIR). Outputs are AI-generated, not real photographs.

2. Content Standards & Prohibited Categories

The Platform prohibits generating the following six categories of content:

• Pornography / NSFW content.
• Violence / gore.
• Hate speech.
• Child-unsafe content (CSAM).
• Deepfakes / impersonation of real people.
• Content infringing copyright or trademarks.

2.1 Absolutely Prohibited — Zero Tolerance

• Child sexual abuse material (CSAM) or any sexual content involving minors.
• Content that promotes or facilitates terrorism, extremism, or mass violence.
• Technical instructions for weapons of mass destruction.
• Content inciting genocide or ethnic hatred.
• Deepfakes of real individuals, including unauthorized face swaps, nudification, intimate-scene compositing, and fabricated statements or actions — whether or not the individuals consent. (Authorized family greeting cards under Section 2.4 are the intended use of this Service; celebrity or non-consensual impersonation is banned.)

2.2 Restricted

• Violent imagery, even in a festive context, is not permitted.
• Politically misleading composites are not permitted.
• Medical, legal, or financial advice imagery is out of scope for KinCard.

2.3 Generally Prohibited Conduct

• Spreading misinformation with AI composites.
• Impersonating brands, organizations, or public figures.
• Infringing intellectual property, publicity, or privacy rights.
• Passing AI-generated cards off as real photographs without disclosure.
• Bulk spam or deceptive commercial generation.
• Jailbreak prompts designed to bypass Platform safety measures.

2.4 Source of Uploaded Material

You may only upload your own photos, or material for which you have explicit permission from everyone depicted. Uploading another person's photos without consent is prohibited. Before generating, you must confirm the material is yours or authorized. Permission to make a festive greeting card does not authorize the deepfake / impersonation abuses prohibited under Section 2.1.

3. Content Moderation

3.1 Automated review (input)

• Waffo Prompt Sift (contentSafety.scanPrompt, semantic enforce) runs on the generation prompt before any image is produced. Generation continues only when the verdict is allow.
• Blocked or degraded verdicts fail closed — we do not silently skip moderation.

3.2 Outputs & human review

• Generated cards are not listed in a public gallery. Previews and HD files are private to the creator via a job link.
• Server-side job logs retain moderation metadata (requestId, action, reasonCode, matchedCategories) without storing face pixels in those logs.
• Reports to hello@kincard.app trigger human review and deletion as needed.

3.3 Severity levels

• L1 — Critical (child safety, terrorism): block + report to authorities when required.
• L2 — High: remove content + suspend access.
• L3 — Medium: warning + removal.
• L4 — Low: warning; edit or re-upload required.

4. Reporting

Report content or behavior that violates this Policy, especially child-safety or rights infringement issues. Reporter identity is protected; malicious false reports may be actioned.

5. Reporting Channels

• Safety / report email: hello@kincard.app (put "safety" or "report" in the subject).

6. Response Timelines

• L1 Critical: initial response within 2 hours; resolution within 24 hours where feasible.
• L2 High: within 24 hours / 3 business days.
• L3 Medium: within 3 / 7 business days.
• L4 Low: within 5 / 15 business days.

7. Enforcement Ladder

1. Warning
2. Content deletion
3. Rate-limit / feature restriction
4. Temporary suspension
5. Permanent ban
6. Report to authorities for criminal-level L1 violations

8. Appeals

Appeal an enforcement decision within 14 days by emailing hello@kincard.app. We aim to review appeals within 10 business days.

9. Policy Updates

Material changes will update the date on this page, with advance notice when practical. Continued use constitutes acceptance.

10. Contact

• Safety / report / appeal: hello@kincard.app
• Operator: Edison Zhang
• Address: Shenzhen, Guangdong, China

See also Terms of Use and Privacy Policy.